Swissotel Wellness Resort Alatau Almaty

Swissotel Wellness Resort Alatau Almaty

$$$$|View on mapAlmaty, Kazakhstan|
8.4
Great46 reviews
75 photos
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Rooms and Guests2 Guests, 1 room
Swissotel Wellness Resort Alatau Almaty
$$$$
Overview

The 5-star Swissotel Wellness Resort Alatau Almaty is 10 minutes' drive away Palace of Lenin and has an outdoor swimming pool plus a fitness studio. Located in a forest, this Almaty hotel is at a distance of 4.7 km from Family Park Water Park.

Location

You'll need 29-minute drive to Almaty International airport. The hotel is 5 km away from the centre of Almaty. Aquapark Hawaii is a 10-minute ride from this Almaty property.

Rooms

Swissotel Wellness Resort Alatau Almaty features 222 rooms with a flat-screen TV with satellite channels, as well as a mini fridge bar. Nice touches include a walk-in shower and a separate toilet, along with a hair dryer and dressing gowns. Enjoy views of the garden, while staying at this Almaty property.

Eat & Drink

The accommodation offers breakfast in the restaurant. Guests are welcome to a snack bar on site.

Leisure & Business

Upon request and at a surcharge, an outdoor swimming pool and a picnic area can also be provided. The Swissotel Wellness Resort Alatau Almaty includes a fitness centre, a hammam, and a shared lounge, as well as a Turkish steam room, a thermal pool, and a Jacuzzi. This Almaty property organises a wide variety of activities such as water sports activities, lawn tennis, and golf. Guests are welcome to relax at a wellness area and a hammam spa offered on site. Finally, the Swissotel Wellness Resort Alatau houses a business centre featuring a photocopier and a work desk.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site for free.
Wireless internet is available in the entire hotel for free.
Other information
Breakfast
You can start your day with a full breakfast, which costs KZT 17,000 per person per day. 
Pets
Pets are not allowed.
Languages
English, Chinese, Russian, Turkish, Arabic, Malay
Building
Number of floors:7
Number of rooms:222
Former name
swissôtel wellness resort alatau almaty
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Grand Deluxe King Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Executive King Suite
  • Max:
    2 persons
  • Bed options:
    1 King-size bed
Grand Deluxe Suite
  • Max:
    3 persons
  • Mountain view
  • Shower
  • Bathtub
Show 8 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Poolside snack bar

Restaurant

Welcome drink

Snack bar

Shuttle

Paid shuttle service

Fitness/ Gym

Fitness centre

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Golf course
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Paid shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Baby pushchair
  • Children's buffet
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room view

  • Garden view
  • Mountain view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Garden furniture
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Swissotel Wellness Resort Alatau Almaty

💵 Lowest room price 15088 INR
📏 Distance to centre 4.3 km
🗺️ Location rating 7.8
✈️ Distance to airport 30.6 km
🧳 Nearest airport Almaty International, ALA

Location

Address
The address has been copied.
Tausamaly 50A, Almaty, Kazakhstan, A32BOF2
Map view
Tausamaly 50A, Almaty, Kazakhstan, A32BOF2
  • City landmarks
  • Hotels nearby

Reviews of Swissotel Wellness Resort Alatau Almaty

8.4 /10
Great
Verified reviews  
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Location7.8
Rooms10.0
Service10.0
Dining10.0
General10.0
Facilities8.2
Guest reviewsWrite a Review
  • M
    Molly
    United Kingdom
    left 7 reviews
    Wrote a review on 25 Nov
    Needs improvement
    Doesn't recommend the hotel
    Location5.0
    Rooms6.0
    Service5.0
    Dining5.0
    5.0
    mountain views
    rude staff
    overpriced dining

    Stunning mountain views from the room brought joy.

    The service was disappointing, lacking professionalism and hospitality. I encountered rude staff members who seemed uninterested in helping. Dining options within the hotel were limited and overpriced, and the food quality did not meet expectations.

    Classic King Room With Mountain View
  • R
    Rowan
    United Kingdom
    left 2 reviews
    Wrote a review on 05 Nov
    Perfect
    Recommends the hotel
    Location7.0
    Rooms9.0
    Service9.0
    Dining8.0
    9.0
    mountain view
    excellent breakfast
    pool access
    limited dining options
    location challenges

    The experience here was delightful! We stayed in a Classic King Room with an incredible mountain view that made our mornings joyful. The breakfast at the restaurant was exceptionally good, offering a wide range of options that really stood out. having access to both the indoor and outdoor pools was a great bonus. A short walk got us to various attractions, including the nearby Family Aquapark, which was really fun for a day visit as well. it was a wonderful getaway.

    Classic King Room With Panoramic Mountain View
  • C
    Connor
    United Kingdom
    left 4 reviews
    Wrote a review on 05 Sept
    Perfect
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service10.0
    Dining8.0
    9.0
    tennis court
    mountain views
    check-in delay

    Had an awesome time with friends! We really enjoyed the tennis court and the gym, which were perfect for our group activities. The staff made our stay even better, coordinating tours and introducing us to local treats. Don't miss the beautiful mountain views!

    One downside was the wait time for our room to be ready, which delayed our check-in and made us a bit anxious.

    Deluxe King Room With Mountain View
  • J
    James
    United Kingdom
    left 5 reviews
    Wrote a review on 24 Aug
    Perfect
    Recommends the hotel
    Location7.0
    Rooms9.0
    Service9.0
    Dining9.0
    9.0
    luxurious breakfast

    Wellness retreat good for families

    The spa experience was just mind-blowing, we spent hours in those Jacuzzi pools, like nothing I've ever felt before,, it was like floating on clouds. The breakfast buffet was bountiful, all sorts of options from fresh fruits to porridge that really helped kick off the day right!

    It’s not exactly a budget-friendly place, but that's to be expected for the quality.

    Classic King Room With Panoramic Mountain View
  • V
    Victoria
    United Kingdom
    left 11 reviews
    Wrote a review on 09 Jul
    Perfect
    Recommends the hotel
    Location9.0
    Rooms10.0
    Service10.0
    Dining10.0
    10
    mountain view
    outstanding breakfast

    immersing in nature's embrace with exceptional staff making every moment special at swissotel alatau

    A breathtaking retreat offering stunning mountain views and outstanding breakfast selections. The staff's commitment to guest comfort truly shines, enhancing the overall experience so much!

    Deluxe Twin Room With Panoramic Mountain View
  • E
    Ed
    United Kingdom
    left 17 reviews
    Wrote a review on 26 May
    Very good
    Recommends the hotel
    Location7.0
    Rooms8.0
    Service6.0
    Dining8.0
    7.0
    comfy bed
    mountain view
    clean room
    long check-in wait
    room availability issue

    The room was really nice, especially with the mountain view from the balcony. It was clean and felt recently renovated. I loved how comfy the bed was, perfect for unwinding. The only letdown was the check-in experience where we had to wait too long for the room, which was a bit annoying. But once we got in, we enjoyed the space. The breakfast options were also spot on!

    Classic King Room With Mountain View

FAQ about Swissotel Wellness Resort Alatau Almaty

Which popular attractions are located near the 5-star Swissotel Wellness Resort Alatau Almaty hotel?
You can always visit Palace of Lenin, placed 4 km from the 5-star Swissotel Wellness Resort Alatau Almaty hotel. Another landmark that is worth your while is Family Aquapark located around 10 minutes away by car.
What is the closest airport to the Swissotel Wellness Resort Alatau Almaty hotel?
Almaty International airport is located within a 29-minute drive (35 km) from the Swissotel Wellness Resort Alatau Almaty hotel.
Should we expect an airport shuttle to bring us to Swissotel Wellness Resort Alatau Almaty hotel?
Shuttle which will take you to Swissotel Wellness Resort Alatau Almaty hotel with a 29-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Is there free parking in the hotel?
Yes, the hotel offers guests to park their cars at parking spaces for free.
Can I eat breakfast at the hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the hotel.
What is check-in and check-out time at the Swissotel Wellness Resort Alatau Almaty?
Guests of the Swissotel Wellness Resort Alatau Almaty can check in from 15:00 to 23:59 and check out from 12:00.
What are the booking prices at Swissotel Wellness Resort Alatau Almaty?
The prices at Swissotel Wellness Resort Alatau Almaty start from $241.
What payment methods are accepted in the 5-star Swissotel Wellness Resort Alatau Almaty hotel?
Payment methods in the 5-star Swissotel Wellness Resort Alatau Almaty hotel include:
  • сash
  • American Express
  • Visa
  • Mastercard
What kinds of rooms does the hotel offer?
The hotel offers such room types as Executive King Suite, Deluxe King Suite, and Classic King Room.
Which facilities are offered in the rooms of the 5-star Swissotel Wellness Resort Alatau Almaty hotel?
Each room at the 5-star Swissotel Wellness Resort Alatau Almaty hotel is thoughtfully equipped with air conditioning to ensure an enjoyable stay. Guests' average rating for comfort is 9.3/10.
Are there any business facilities featured at the 5-star Swissotel Wellness Resort Alatau Almaty?
For business travellers the 5-star Swissotel Wellness Resort Alatau Almaty offers a business centre as well as a photocopier and a work desk.
Which facilities are provided in the hotel?
The hotel includes such facilities as a cash machine and a lift, whereas guests' safety will be ensured with a safe deposit box and 24-hour security service.
Do you have a pool at the 5-star Swissotel Wellness Resort Alatau Almaty?
Yes, the 5-star Swissotel Wellness Resort Alatau Almaty features an outdoor swimming pool.

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Check rooms and rates
Check-in
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Rooms and Guests2 Guests, 1 room